Terms & Conditions

General

When an order is placed at the Recoil Official Store, a contract of sale is represented. We will send you an e-mail confirming receipt of your order and its details (‘order confirmation’). This order confirmation does not represent an acceptance of your offer, but will only inform you that your order has been received. A sales contract is concluded only when we send the ordered product to you and confirm the shipment in a second e-mail (‘shipping receipt’). Products which appear in the same order, but which are not included in the shipping confirmation, do not constitute a purchase contract.

Shipping

Unless otherwise agreed, delivery is made to the customer’s delivery address. The purchaser undertakes that all details provided to Recoil Official Store for the purpose of ordering or purchasing goods are correct. If there are any changes to the details supplied, it is the purchaser’s responsibility to inform us via our Contact page. All details of availability, shipping or delivery of a product are estimated, and with approximate values only. Shipping or delivery dates are not binding or guaranteed – the period stated within which you will receive your order is approximate. Recoil Official Store shall hold no liability to the purchaser for any delay in the delivery of products or any other matters to the extent that the delay is due to any event outside our reasonable control.

If your delivery address is outside of the EU, you may be subject to import duties and taxes which are levied once a shipment reaches your country. Any such additional charges for customs clearance must be borne by you, the purchaser.

Payment

All payments to us will be processed via Paypal only. We do not accept bank transfers or direct credit card payments. The delivered goods remain the property of the Recoil Official Store until full payment has been received.

Prices

All prices stated at the store include their respective applicable VAT and are exclusive of shipping. Information about shipping costs will be visible by continuing with the order through to Paypal’s transfer completion, or by visiting our FAQ section at the store.

Liability for defects

Our goods are dispatched in brand new condition. If the delivery arrives in a defective state for any reason, we reserve the right to supply a replacement. Defective or damaged items must be returned to us within 30 days, after which a replacement will be sent. If the item is no longer available, the purchase price will be refunded.

Address for returns :

Oliver Thiede
c/o Recoil Official Store
Kuerassier-Reitplatz 19
17309 Pasewalk
Germany

Recoil Official Store may amend these Terms from time to time, and place the new version on the site.

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